All orders are shipped within 48 hours of receipt, Monday - Friday 9am - 4pm.
Currently, we use the following carriers to ship orders:
- Fastway Couriers
- Australia Post
- Star Track
We will choose which carrier to ship your order based on your location. If you have a specific request regarding a carrier, please email us at email@example.com upon placing your order and we will do all we can to accommodate your request.
If you provide your email and phone number when placing your order, tracking information will be emailed or messaged to you once your order has been despatched. If you require any additional information regarding your shipment, please contact us directly at firstname.lastname@example.org or call us on 1300 081 996.
The rate charged for the shipping of your order is based on the weight of your products, and your location. When placing your order, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
We hate backorders! And we’re sure you do too. We are committed to managing our stock so that, if an item is not in stock, it’s not for sale to you. However, IF an item goes on back order, we will notify you and ship you the part of your order which is in stock. When the item becomes available we will ship you the remainder of your order. You will not be charged any additional shipping and handling for the second shipment.